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Our North Star
We strive to make behavioral health access more equitable. We take a data-informed, family empowered approach to connecting the complicated web of resources, ultimately easing the behavioral health journey.
Families shouldn't have to navigate alone
We simplify the journey, so families can spend less time searching and more focused on what matters most.
Communities need connected systems
We bring partners together to align resources, reduce duplications, and ensure no one falls through the gaps.
Data should improve outcomes, not create barriers
We use data and insights to identify needs, guide decisions, and strengthen the systems that support our communities.
When families get the right support at the right time, the impact extends far beyond one individual. BH Navigation is designed to strengthen outcomes at the individual, community, and systems level, creating healthier futures across Washington.
The Ripple Effect
Families
Helping families access the right support with less confusion and more confidence.
Community (County)
Improving coordination between providers, schools, organizations, and care systems.
Ecosystem (State)
Creating data-informed insights that support sustainable, statewide change.
What We Do
BH Navigation combines human-centered care coordination with technology-enabled resource navigation to help families and communities more effectively access behavioral health support.
Care
Coordination
Connecting people to the right support at the right time.
Resource Identification
Matching families and providers with best-fit services.
Curated
Resources
Maintaining trusted, evidence-informed tools and navigation pathways.
Data and
Insights
Using system-level insights to identify gaps, improve coordination, and strengthen outcomes.
BH Navigation was created through a strategic partnership between
Living with SHAPE and RPrime.
Powered by Partnership
System Change and Human-Centered Navigation
Living with SHAPE brings expertise in systems transformation, family-centered behavioral health navigation, equitable care access, and cross-sector collaboration. The team focuses on creating conditions where families, providers, and communities can navigate behavioral health systems more effectively and sustainably.
Technology and Infrastructure
RPrime provides the technology infrastructure powering BH Navigation , enabling scalable coordination of resources and streamlined data organization. Their work supports the integration of systems, tools, and information flows that help communities, providers, and partners navigate services more effectively while strengthening the platform’s long-term adaptability and impact.
The Living with SHAPE Team
Kiersten Frost
Dr. Maria Kraemer
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Project Lead
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Child Psychologist
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Systems Builder
Dr. Priya McLennan
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Clinical Lead
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Bilingual Psychologist
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Care Innovator
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Creative Lead
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Experience Designer
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Brand Architect
Justin McLennan
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Operations Lead
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Systems Connector
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Impact Strategist
The RPrime Team
Jonathan Roberts
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Technology Founder
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Mission Builder
Taylor Odegard
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Data Infrastructure Lead
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Data Innovator
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Systems Engineer
Strategic Advisors and Key Supporters
BH Navigation is also strengthened by trusted advisors and partners who bring deep expertise, community leadership, and a shared commitment to improving outcomes for young people and families.
Laura Crooks
Laura Crooks is the former CEO of Children's Village and the Co-Founder of Chad’s Legacy Project, where she works to advance youth mental health, suicide prevention, and stronger support systems for children and families across Washington.
Todd Crooks
Todd Crooks is Executive Director of Chad’s Legacy Project and a leader in advancing youth mental health education, suicide prevention, and community collaboration.
Dr. Jane
Roskams
Dr. Jane Roskams is a neuroscientist and researcher whose work focuses on brain health, neurogenomics, and making neuroscience more accessible to the public.
Thankful for our Community!
Health Care
Authority
Health Care Authority provided funding support for this pilot initiative as part of its commitment to improving health outcomes and advancing equitable, community-centered systems of care. HCA’s mission is to ensure that all Washington residents have access to high-quality, affordable health care that supports whole-person wellbeing.
WA State Community Connectors
Washington State Community Connectors (WSCC) helped facilitate funding support for this pilot and played a key role in connecting the Parent Portal group to the initiative. WSCC works to strengthen collaboration across communities, organizations, and systems in order to improve access, coordination, and support for children and families across Washington State.
The Parent Portal Committee
The Parent Portal Group is made up of individuals and families with lived experience navigating behavioral health systems. Their voices, insights, and advocacy helped bring this idea to life with the hope that other families can more easily find support, access resources, and avoid many of the barriers and challenges they experienced themselves.
Why This Matters
Families navigating behavioral health systems often encounter fragmented information, disconnected services, and overwhelming complexity. BH Navigation was built to reduce those barriers, helping people find clearer pathways to care while supporting stronger coordination across the broader system.
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